Resumen de Posición Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Responsabilidades Esenciales - Gather data to update and supply monthly data required for regional Demand Value Added Forecasting process including:
- Lead the Demand Planning Cycle by reviewing and pressure testing value added demand forecast with regional leaders and attend their confirmation
- Consolidate and input value added forecast into M2M
- Prepare presentation for the Demand review addressing all gaps to previous forecasts
- Attain approval of demand and gap closing plan
- Review approved demand plan and recommended actions with the Materials Manager // Planners.
- Regular communication with Customer Service, Sales Depar...