*DEPOSIT SERVICE REPRESENTATIVE II*
WHAT IS THE OPPORTUNITY?
Provide exemplary client service to bank colleagues and clients. Accept and process client transactions. Respond to questions regarding Bank services and refer clients to the appropriate colleagues. Maintain accurate files and records of transactions received, processed and/or forwarded for processing.
WHAT WILL YOU DO?
* nswer questions and research account problems and generate changes to accounts as required.
* Ensure that decisions made are consistent with all Bank and Department policies and procedures, as well as applicable regulations.
* Receive, verify and process all wire transfer requests and answer questions regarding incoming and outgoing wire transfers.
* Reconcile all transfer transactions to general ledger clearing accounts and inputs confidential data to process transfers.
* Handle incoming and outgoing check receipts to and from Specialty Deposits. Verify receipts by confirmi...