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Customer Service Representative - Cannabis

Company: Sundial

Location: edmonton, London

Posted: June 01, 2026

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Position Details

Embark on a rewarding journey as a Customer Service Representative focusing on cannabis customer experiences. Engage customers and support their cannabis product knowledge at our retail locations.
As a part-time team member, you'll embody our brand's commitment to quality service. Your role will include educating customers about cannabis, providing tailored recommendations, and operating POS systems efficiently. You'll be tasked with maintaining inventory levels and ensuring adherence to compliance standards for a safe environment.
Key Responsibilities:
• Welcome customers and create positive interactions
• Provide educational guidance on cannabis products
• Handle payment transactions at the POS
• Restock shelves and assist with inventory
• Verify IDs to maintain regulatory compliance
Requirements:
• Retail, customer service or hospitality experience valuable
• Strong communication skills essential
• Certification in cannabis sales required
• Minimu...