Elevate your career with Becton Dickinson as a Bilingual Customer Service Representative, located in Mississauga, ON. Collaborate with internal and external customers while managing a high volume of inquiries in a hybrid work environment.
In this 12-month contract position, you'll need to be fluent in both French and English with a proven track record of at least 2 years in customer service. You will handle various order-related inquiries, ensure effective communication across departments, and maintain excellent relationships with key clients. There is potential for transitioning to a permanent role if performance meets the requirements.
Key Responsibilities:
• Handle customer inquiries within service levels
• Manage orders from initiation to delivery
• Collaborate on product and service issues
• Provide coverage across customer regions
• Participate in special projects as needed
Requirements:
• University degree or college diploma
• Minimum 2 years of cus...