Join Hertz as a Customer Flex Service Representative, fueling customer satisfaction and enhancing rental services in a full-time role. Your service-oriented approach is key in this dynamic position.
This role focuses on processing car rentals while maximizing sales through effective customer engagement. You will communicate professionally with customers, handle inquiries, and partner with the wash bay team for vehicle readiness. Strong problem-solving skills and a results-driven mindset are pivotal in achieving success.
Key Responsibilities:
• Efficiently manage and process rental agreements
• Collaborate with wash bay staff for vehicle preparation
• Promote and sell additional Hertz products and services
• Address customer inquiries in a polite, professional manner
• Maintain rental files and manage billing tasks
Requirements:
• High School Diploma or equivalent required
• At least 20 years old
• Must possess a valid driver's license
• Strong multit...