We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative support, offering a great opportunity for growth within our company.
Responsibilities include:
- Make outbound calls to customers to provide information, gather feedback, or promote products/services.
- Respond to customer inquiries via phone and email.
- Maintain accurate customer records and update databases.
- Process orders and handle customer requests efficiently.
- Provide general administrative support, including data entry, filing, and document preparation.
- Assist with scheduling and coordinating appointments.
- Handle and resolve customer complaints or issues.
- Maintain a professional and positive demeanor in all customer interactions.
Skills/Qualifications: