Elevate your retail career with Walmart Canada as a Customer Service Manager in Lac-Megantic, QC. Lead front-end operations while prioritizing outstanding customer service and compliance.
This leadership role focuses on managing front-end activities effectively. You will ensure adherence to work processes, address customer and associate inquiries, and oversee transactions according to company guidelines. Training associates in systems and procedures is a key part of your responsibility, ensuring a well-prepared team.
Key Responsibilities:
• Ensure adherence to protected work processes at all times
• Address customer and associate concerns with guidance
• Monitor Front End associates and manage their breaks
• Train associates on retail systems and procedures
• Oversee transactions while maintaining compliance
Requirements:
• Proven ability to manage front-end operations smoothly
• Strong skills in training and guiding associates
• In-depth knowledge of r...