Customer Service – German Speakers – Braga

Location: Braga, Portugal (On-site)
Start Date: 14 May 2026
Work Model: On-site

About the Role

Join an international customer service project supporting a well-established global e-commerce platform specialized in refurbished electronic devices.

You will be part of a dynamic and multicultural team, helping customers across Europe with their inquiries and ensuring a smooth, reliable and high-quality shopping experience.

Responsibilities

• Provide customer support via phone, email, and/or chat
• Assist customers with orders, deliveries, returns, and product-related questions
• Troubleshoot issues and provide effective solutions
• Maintain accurate records of customer interactions
• Work closely with internal teams to ensure service quality and eff...