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Location: Lisbon (On-site)
Start Date: 9 Apr 2026
Schedule:
Monday to Sunday – 08:00 to 23:00 (Rotational shifts)
Days Off: 2 rotational days
Salary & Benefits:
1100€ gross x14 months
100€ bonus x11 months
Requirements:
Minimum 2 years customer service experience OR
Experience in fraud investigation, abuse, or cybercrime environments
Strong analytical and documentation skills
Ability to gather information from different sources
Good knowledge of Microsoft Word and Excel
Strong problem-solving and organizational skills