With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

The Supply Chain Customer Service Coordinator is responsible for driving customer satisfaction. The individual is tasked with investigating and resolving complex purchase order status cases, coordinating escalation resolution as it relates to customer orders, appointing THD deliveries into stores and communicating plans directly with supply chain teams. The associate is responsible for finding ways to enhance operational effectiveness by coordinating efforts in conjunction with other internal business partners who share the same resources. They provide customer service leadership as well as act as the final escalation point for all supply chain customer service issues.

Key Responsibilities

• Provide excellent customer service via active listening and professional communication and identifying root causes of issues with a focu...