We are looking for a proactive and customer-oriented professional to join our Customer Service team. This position is responsible for providing excellent support to customers, ensuring timely follow-up on requests, and maintaining effective communication with internal departments to guarantee customer satisfaction.

Requirements

• Previous experience in Customer Service or related positions.
• Advanced English is mandatory.
• Advanced Excel skills are required.
• Experience using ERP and/or CRM systems is preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Skills & Competencies

• Customer-oriented mindset
• Problem-solving skills
• Attention to detail
• Teamwork
• Sense of urgency
• Strong follow-up skills