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Customer Service Agent

Company: First Bus

Location: Dublin, London

Posted: June 04, 2026

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Position Details

🚍 Customer Service Agent
 📍 Location: Dublin
🕒 Contract: Full-time
💶 Salary: Starting at €15.54 per hour
📅 Hours: 40 hours per week, (including mornings, evenings, and weekends)

Welcome to Aircoach


Aircoach is Ireland's leading private bus and coach operator. We run six key routes connecting Dublin Airport with Dublin City Centre and its suburbs, alongside express services linking Dublin Airport with Cork, Belfast, Belfast International Airport, and Derry/Londonderry.


As a proud member of the First Group plc—one of the world's largest surface transportation companies—we're committed to connecting people safely, reliably, and comfortably.


About the role


As a Customer Service Agent at Aircoach, you will be the first point of contact for our passengers, playing a vital role in their travel experience. From assisting with ticket purchases to providing route information, you'l...