Join the City of Kawartha Lakes as a Customer Relations Representative in Lindsay, ON, focusing on client support and administrative tasks. This temporary role requires expertise in service delivery and record management.
We are looking for a Customer Relations Representative to provide essential support services in a social services setting. Candidates must possess a post-secondary diploma and demonstrate a minimum of three years of customer service experience. Your role will involve direct interaction with clients, facilitating payment processes, and maintaining accurate documentation in compliance with policies.
Key Responsibilities:
• Handle public inquiries and document requests
• Input and extract data from various systems
• Prepare memos, letters, and internal documents
• Support financial transaction processes
• Assist with appointment scheduling and follow-ups
Requirements:
• At least 3 years of progressive customer service experience
• Knowledge ...