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Customer Onboarding Manager

Company: Tipalti

Location: vancouver, London

Posted: June 05, 2026

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Position Details

Requirements

  • The ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of Tipalti’s SaaS products
  • Bachelor's degree in a relevant field or equivalent practical experience
  • 4+ years of implementation, project management, consulting, or customer success experience with SaaS applications
  • Excellent project management, communication, and problem-solving skills
  • Ability to work in a fast-paced, deadline-driven start-up environment
  • Passionate about customer service and proactively identifying solutions
  • (Desirable) Hands-on experience implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc
  • (Desirable) Accounts Payable and Procurement knowledge
  • (Desirable) Ability to read, debug, and understand web applications (HTML, CSS, JavaScri...