Transform product operations as a Customer-Focused Product Operations Leader at Indigo. Your influence will ensure that goods flow efficiently while enhancing the overall shopping experience.
You will lead product flow execution while coaching Customer Experience Representatives to uphold operational excellence in the store. Your role encompasses managing visual merchandising, adapting to customer expectations, and fostering a growth-oriented team culture. Emphasizing safety and training will be crucial as you guide your team and advocate for customer-centered practices.
Key Responsibilities:
• Direct product flow processes with a focus on efficiency
• Coach team members for success in customer service
• Implement promotions and markdowns strategically
• Assess visual standards and ensure compliance
• Champion health and safety practices in the store
Requirements:
• 1–2 years in customer service or merchandising roles
• Leadership and coaching experience e...