Lead the customer service team at a locally owned Shoppers Drug Mart as a Front Store Supervisor. Manage operations while guiding cashiers and merchandising staff to ensure customer satisfaction.
In this pivotal role, you will oversee cashier and merchandising functions, ensuring adherence to policies and procedures. Your responsibilities include training staff, enforcing loss prevention standards, and maintaining a welcoming store image. You'll also address customer inquiries and resolve issues according to established guidelines, fostering a positive shopping environment.
Key Responsibilities:
• Train cashiers and merchandising staff in their roles
• Ensure compliance with loss prevention standards
• Resolve customer issues and provide product information
• Maintain organized and clean product displays
• Support store image and comply with health standards
Requirements:
• Strong decision-making and problem-solving skills
• Experience in training and supe...