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Customer Experience Manager

Company: The Michael's Companies

Location: milton, London

Posted: June 06, 2026

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Position Details

## Customer Experience ManagerApplylocations: Milton-1140 Steeles Ave Etime type: Part timeposted on: Posted 17 Days Agojob requisition id: R Store - TOR-MILTON, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs* Plan and lead the execution of class and in-store events in accordance with Company programs* Lead the omnichannel processes* Manage and execute shrink and safety...