Work Location

Victoria, British Columbia, Canada

Hours

26.25 hours per week

Line Of Business

Personal & Commercial Banking

Pay Details

Hourly rate: $22.50 - $28.33 CAD. Compensation may vary based on experience, skills, and organizational needs.

Job Summary

Customer Experience Associate – responsible for delivering excellent customer experience by processing financial transactions, recommending banking solutions, and achieving business goals.

In This Role, You Will

• Process financial transactions such as deposits, withdrawals, and bill payments per TD operating procedures, industry regulations, and the Code of Conduct.
• Understand and determine customer needs to recommend suitable banking solutions while exercising discretion with confidential matters.
• Respond to and resolve customer concerns using standard procedures and escalating non‑standard issues as ne...