Customer Experience Associate - Oakville Main Branch (11.25 Hours/Week)

Requisition ID:

Join a purpose‑driven, winning team committed to results in an inclusive, high‑performing culture.

About the role

As a Customer Experience Associate, you are the face, character, and heart of our branches. Our priority is to help customers achieve their financial goals.

Key Responsibilities

• Take a proactive approach to discovering customers’ needs and listening to understand what they are asking for
• Process day‑to‑day transactions
• Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities
• Serve as a technology expert, introducing clients to mobile banking applications and helping them manage their banking needs

What you will do

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’...