Position Details

Work Location: Woodstock, Ontario, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description

Can you bring your charming self to work and make customer interactions delightful? As a Customer Experience Associate, you will process financial transactions accurately and provide an excellent customer experience while advising on banking solutions.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments according to operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend appropriate solutions while exercising discretion with confidential matters.
• Respond to and resolve customers’ concerns using standard procedures and escalating non‑standard activities as necessary.
• Achieve assigned goals and ...