Location: Budapest – Sanofi Budapest HUB, Váci Greens
About The Job Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities
Collect and register inquiries, requests, claims, returns from external and internal customers in a timely manner, based on predefined priorities.
Manage incoming customer calls and monitor new cases coming via email
Aim for “first call resolution” practice especially for requests
Classify and Assign cas...