The Opportunity
This position will manage multiple, ongoing tasks in conjunction with the Customer Care Team and Order Delivery. You will ensure exceptional customer case through the support and service of customer requirements within the organization.
Position Description
Manage orders and their processing accuracy to ensure prompt resolution and sales order confirmationTake ownership of the customer care order inboxRespond and communicate with existing customers and new clientsUpdate customer information into the system, addresses, contacts and their customer products codesRespond to customer inquiries in a timely mannerProcess order shipment documents from third party warehousesEnsure compliance with all health and safety regulations, GMP’s and HACCP requirements Experience
Minimum 2 years of experience in a customer care/se...