Join Ramp as a Customer Activation Manager focusing on Bill Pay and Procurement in the mid-market sector. Help businesses optimize their financial operations through innovative AP tools and exceptional service.
This position centers on driving product adoption for mid-market clients with revenues of $50M-$100M. You'll work to activate and expand Ramp’s services, helping customers navigate AP processes while providing guidance tailored to their unique challenges. With your deep knowledge of Ramp’s offerings, you will play a vital role in enhancing business impacts for partners.
Key Responsibilities:
• Become proficient in Ramp’s Bill Pay functionalities
• Manage onboarding strategies for mid-market clients
• Evaluate customer needs and streamline workflows
• Develop account strategies to enhance product usage
• Provide feedback for improvement in operations
Requirements:
• At least 5 years in B2B customer success roles
• Background in AP systems and procure...