Croatian-Speaking Customer Support Specialist – Travel Platform

Athens, Greece
Permanent Contract

Working Hours:
Monday to Sunday | 08:00 AM – 07:00 PM (rotational shifts)

About the Role

Join a leading global travel platform and become part of a diverse, international team. As a Croatian-speaking Customer Support Specialist, you will play a key role in assisting customers worldwide, ensuring a seamless and enjoyable booking experience.

Work Model

• Initial on-site training in Athens (9 weeks)
• Possibility of remote work after training, depending on performance and readiness

Your Responsibilities

• Manage customer inquiries via phone, email, and chat
• Assist with bookings, cancellations, and reservation changes
• Support customers with payment-related questions
• Communicate clearly and professionally in Croatian and English
• Del...