Mercier Consultancy is thrilled to offer an incredible opportunity for a Croatian Speaking Customer Service Representative for a leading travel company, with the exciting prospect of working in Greece. In this essential role, you will provide exceptional support to Croatian-speaking clients, assisting them in planning and booking their travel experiences.

Your fluency in Croatian will be crucial as you help customers navigate travel options, answer inquiries, and resolve any issues they may encounter. You will play a key role in delivering memorable travel experiences to our clients while enhancing their satisfaction with our services.

Responsibilities

• Deliver high-quality customer service in Croatian via phone, email, and chat for travel inquiries
• Assist customers with trip planning, bookings, and modifications
• Resolve customer issues efficiently and professionally, ensuring a positive experience
• Accurately document customer inte...