Description

Join a digital-native, agile and collaborative team at the heart of ELC’s transformation.

Based in Paris, the EMEA CRM team supports all brands of the Estée Lauder Companies group — including Estée Lauder, MAC, Bobbi Brown, La Mer and more.
We sit at the junction between the Global Headquarters in New York and the affiliates across Europe, the Middle East, Africa & India, collaborating with a wide variety of stakeholders across markets.

Our mission is to constantly improve the consumer journey: by implementing new CRM triggers, personalizing communications, and creating a seamless experience across all channels (emails, SMS, push, Whatsapp…).

The ultimate goal? Driving stronger consumer engagement and building lasting relationships with the brands.

About Your Responsibilities

Analyze consumer behavior and purchasing patterns across brands and markets

Deliver actionabl...