CRM Data & Analytics Lead

Toronto, hybrid

This is a 12 month fixed term employee contract.

Job Purpose

This role is part of our Global Studios team. We create emotive yet conversion‑focused ideas, products and campaigns at scale and speed. Our specialty is hyper‑personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a CRM Data & Analytics Lead, you will manage, analyse, and interpret customer data within a CRM system (Bluecore) to drive marketing, sales, and retention strategies. You will create reports and dashboards, ensure data integrity, segment audiences for campaigns, and provide actionable insights to improve customer experience and business growth.

What You’ll Do

• Data Analysis & Reporting: Create and maintain dashboards to monitor KPIs such as customer engagement, sales pipelines, churn rates, and campaign performance.
• Data ...