Job Description: L1 Search Evaluator

Location: Masaryk, Polanco, Mexico City, Mexico (Onsite)

Employment Type: Full-Time (FTE)

Working Hours: 11:00 AM – 8:00 PM (8 working hours + 30-minute break)

Role Overview

The L1 Search Evaluator serves as a frontline specialist responsible for evaluating search quality, investigating user feedback, and supporting the continuous improvement of search algorithms and products. This role requires strong analytical skills, attention to detail, and the ability to apply complex policies to ensure high-quality search experiences.

Preferred Qualifications

• Experience in search engine operations, search quality evaluation, or internet-related businesses.
• Background in content moderation, trust & safety operations, or user feedback analysis.
• Active and frequent user of major social media platforms.
• Familiarity with on...