Job Purpose

As a Five9 Contact Center Solutions Integrator at Inoria, a Calltower company, you will be bringing your vast experience in deploying the Five9 Contact Center platform and related integrations. You will play a pivotal role in delivering CCaaS implementations, creative and practical solutions to business challenges, and developing integrations to various contact center systems. You will be responsible for delivering quality and personalized customer-focused implementation services in a timely manner. Also, you will be a reference for the team deploying Five9 Contact center solutions (VCC, IVA, etc.).

You will be part of a core team of experienced people including project managers, business analysts and trainers and will be contributing to the success of the professional services organization with your team player mindset, leadership skills and vast technical expertise.

This dynamic role requires a blend of technical proficiency, customer servi...