Consumer Services Representative (English) - Home Appliance NA

Job Number:

2401494Poland-WP-PoznanLocation Type - Hybrid

Job title: Consumer Services Representative (English) - Home Appliance NA
Location: Poznan, Poland 
Reports to: Supervisor, Consumer Services 

As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service. 

Our portfolio of products is very diverse - from stationery to small household appliances.

You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot. 

Key responsibilities: 

Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome...