Enhance customer experiences with Connect Hearing in Guelph, Ontario as a Customer Care Representative. Deliver exceptional service while managing appointments and supporting clients every day.
At Connect Hearing Canada, we're dedicated to transforming lives through better hearing care. In this crucial role, you will provide excellent customer service across in-person, phone, and email channels. Your responsibilities will also include organizing files, maintaining client accounts, and collaborating with insurance companies for seamless billing operations.
Key Responsibilities:
• Provide exceptional customer service in person and remotely
• Schedule appointments for Hearing Care Professionals
• Manage and maintain client accounts effectively
• Assist with insurance billing processes and reconciliations
• Perform minor in-clinic device repairs and cleanings
Requirements:
• Strong communication and customer service skills
• Experience in accounts receivable p...