MISSION: The Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction.

Key Responsibilities:

• Manage guest requests, anticipating needs and desires.

• Apply upselling and cross-selling techniques to optimize additional revenue.

• Personalize the guest experience and exceed expectations.

• Adhere to safety standards, procedures, and guest experience management tools.

Requirements:

• Education in Tourism, Social Sciences, PR, or a related field.

• Excellent command of English and the local language; a third language is a plus.

• At least 1 year of experience...