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Concierge Host

Company: Shangri-La

Location: Hong Kong, London

Posted: June 08, 2026

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Position Details

About Us


Find Your Shangri-La in Shangri-La.


Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.


Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.


Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role


As a Concierge Host, you will be providing personalized guest assistance to ensure every guest enjoys convenience and comfort throughout their stay.

Key Responsibilities

  • Assist guests with luggage storage, pick-up and delivery of parcels, newspaper and messages.

  • Assist guests with travel arrangements, visa applications and transportation requests.