Elevate your career with Compugen's Deskside Support Analyst position in Regina, SK. This role is essential for providing comprehensive on-site technical assistance.
As a Deskside Support Analyst, you will be responsible for troubleshooting and supporting a range of technologies, ensuring compliance with security protocols. Your technical expertise in hardware, user administration, and collaboration tools will be crucial in delivering exceptional support to a large enterprise environment.
Key Responsibilities:
• Resolve issues with Windows 10/11 and Microsoft 365 applications
• Administer user access and secure collaboration permissions
• Support endpoint management using Intune
• Provide hardware support for laptops, desktops, and peripherals
• Ensure thorough documentation of ticketing processes
Requirements:
• A+ Certification and relevant technical degree
• At least 3 years of enterprise support experience
• Proficient knowledge in Windows and Micro...