Salary Range: $55,000.00 To $65,000.00 Annually

Purpose

Responsible for the management of a residential property in an effective way with the highest level of customer service to both residents and owner. Operate within our standards of safety, high quality customer service and efficient operations.

Responsibilities

Management of Staff

• Supervise operational staff working in and around the residential property.

Customer Service Relations

• Maintain the highest level of customer service in relation to residents.
• Communicate effectively with residents and relevant others. Ensure that any areas of concern are addressed promptly and thoroughly.
• Direct and manage resident functions in such a manner as to win and maintain the respect and goodwill of all residents.
• Focus on resident retention.
• Assist and ensure all resident and owner complaints are handled promptly an...