Our client,

a Leading Civil engineering company are actively seeking a Communications & Customer Services Manager to manage their internal & external communications. 

Key Responsibilities

Communications

Develop and implement internal and external communications strategies and annual plans.

Create and deliver content for public, corporate, sustainability, and employee campaigns.

Manage stakeholder relationships including media, public, partners, and internal teams.

Support senior leadership profiling and manage agency/vendor relationships.

Monitor industry trends and continuously improve communication tools and processes.

Prepare project-specific communication plans, customer impact assessments, and stakeholder notifications.

Oversee outage notifications and liaise with critical stakeholders (e.g. schools, hospitals).

Attend regular site visits and client meetings to support ongoing...