Overview

HUB International is a leading North American insurance brokerage advising businesses and individuals on risk, insurance, employee benefits, retirement and wealth management.

Responsibilities

• Effectively manage customer expectations.
• Answer telephones and assist clients with coverage questions.
• Communicate with company personnel about client needs or problems.
• Understand agency and company rating systems and websites.
• Negotiate with underwriters on rates and coverage.
• Follow up on requested changes, renewals, and other client requests with insurance companies.
• Review and analyze claims and discuss findings with clients.
• Explain coverage to clients.
• Follow up on accounts receivable.
• Conduct new business and renewal sales presentations.
• Close deals, including upselling and cross‑selling.
• Prospect for new business typically ranging ...