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Position Details
Job Responsibilities:
Daily monitor the customer accounts in your
assigned portfolio to identify invoices that are
overdue, and coming due invoices, and reach
out to customers to ask them about these
invoices. Timely and accurately submit all customer specific
documentation requirements to secure
payment. Timely research all disputes/shortpayments/
credits brought to your attention by
the cash application team or by the customer. Timely act upon the resolution of identified
customer disputes by either reaching out to
order management, sales reps or tax team. • Identifies customer (internal/external) &
stakeholders needs through communication
and probing Job Qualifications:
Education: University studies Experience: 1 year in customer service environment (preferred) Highly organized, detail-oriented, ...