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COL - Customer Service & Shipping Documentation Specialist

Company: Pacific International Lines (PTE) Ltd

Location: Remote, London

Posted: June 04, 2026

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Position Details

Overview

Chart your Course with PIL. With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. PIL invites you to join a dynamic community of maritime professionals.

Location: Bogot e1, Colombia. PIL provides local experiences with a global reach, with headquarters in Singapore and services offered at over 500 locations in 90 countries.

Responsibilities

  • Serve as the primary contact for customers to handle contracts and provide shipping documentation support, ensuring accurate and timely issuance of shipping documents while maintaining high standards of customer service.
  • Drive revenue growth by acquiring new customers, maintaining existing relationships, and expanding PIL 0market share in the shipping and logistics industry.
  • Download and process daily booking requests and communicate results to...