Position Details
Lead operational excellence at La Senza as a Co-Manager, ensuring exceptional customer experiences and driving significant sales growth. Your coaching and leadership will build a high-performance team culture.
In this pivotal role, you will support the operational execution of the store while managing both customer relations and team development. Your strong focus on La Senza selling behaviors will enhance team performance and client engagement. You will oversee recruitment, coaching, talent management, and inventory processes to ensure operational efficiency.
Key Responsibilities:
• Deliver exceptional in-store customer experiences
• Coach associates to implement Company selling behaviors
• Resolve customer relations issues effectively
• Manage recruitment, hiring, and onboarding of staff
• Lead all store initiatives and ensure operational compliance
Requirements:
• 1-2 years of retail management experience
• Strong customer service and selling model opti...