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Cloud Support Engineer

Company: MicroStrategy Poland

Location: Warsaw, London

Posted: June 04, 2026

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Position Details

Job Description

Cloud Support Engineer

The Role: The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications. 

Your Focus:

  • Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
  • Implementation of Customer change requests in compliance with the Change Control regime.
  • Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues.
  • Strategy Platform administration and troubleshooting.
  • Maintaining high quality documentation for all related tasks.

Qualifications:

  • Technical education or experience in IT roles strongly preferred.
  • AWS, Azure, Linux, GCP and contain...