Step into a vital role at NTT DATA as a Cloud Platforms Manager, focusing on operational excellence while working remotely in Canada. Drive best practices in endpoint management and cloud platforms.
This Toronto-based role demands strong technical leadership and the ability to collaborate across architecture and security teams. You will oversee incident management processes and mentor engineers to enhance technical capabilities and improve service delivery.
Key Responsibilities:
• Ensure operational excellence for cloud and EUC services
• Serve as technical liaison for complex IT issues
• Coach engineers while addressing technical challenges
• Collaborate with cybersecurity on device compliance
• Champion continuous improvement and modern practices
Requirements:
• 8–12+ years in Modern Workplace/Azure domains
• 3–5+ years in technical leadership roles
• Expertise in Entra ID and Zero Trust security measures
• Background in ITSM and change management ...