Join Clio as a Marketing Manager focused on customer advocacy. In this 12-month role, drive referral program success and improve customer engagement strategies.

As Clio revolutionizes legal technology, we are seeking a Senior Customer Marketing Manager to work in Burnaby, Toronto, or Calgary. This role is pivotal in ensuring customers become advocates through enhanced product experiences and systematic referrals. The focus will be on tracking impacts and scaling initiatives effectively.

Key Responsibilities: • Launch experiments to enhance referral programs • Monitor and evaluate channel performance metrics • Provide data-driven insights for program improvements • Develop segmentation strategies from customer insights • Align referral initiatives across functional teams

Requirements: • 5+ years of experience in demand generation • Strong content creation and communication skills • History of driving successful marketing campaigns • Proficiency in Salesforce a...