Join AbaData as a Client Support Specialist in Red Deer, AB, where you'll be the first point of contact for client inquiries, providing timely support and solution-driven assistance.
In this highly motivated role, you will onboard and assist both new and existing clients with a strong focus on customer satisfaction. Your expertise will be cultivated through ongoing training on AbaData's advanced energy technology solutions. A blend of technical skills and exceptional communication will help you manage support inquiries effectively and build lasting client relationships.
Key Responsibilities:
• Manage client support inquiries via email, phone, and chat
• Build in-depth product knowledge of AbaData's offerings
• Coordinate technical troubleshooting and hardware returns
• Perform account maintenance, including password resets
• Maintain detailed records of client interactions in HubSpot
Requirements:
• Experience in a customer-facing role, ideally in SaaS or ene...