ICUC is the global leader in Social Media solutions with more than 20 years of experience, employing over 350 people in 35+ countries who serve 50 languages around the clock.

We create common ground between brands and audiences across communities and social media in an environment where change is constant. Our culture is built on meritocracy, passion, and balance—qualities necessary to stay the best and employ the best.

We’re always looking for talented individuals. This open opportunity allows prospective roles—apply anytime.

Position overview

As Client Success Manager, you’ll be at the front line, delivering best-in-class account management to help clients achieve their goals. You will retain and grow client businesses by identifying and implementing ICUC products and services that provide value. Collaborating with revenue, operations, and leadership teams, you’ll grow and retain your accounts in a fast-paced, virtual environment.

Responsib...