Position Details
Elevate your career with CIBC as a Client Service Representative in Quesnel. Utilize financial services knowledge to assist clients in achieving their banking goals while providing exceptional support.
This full-time role requires being on-site in a fast-paced banking centre. You will engage with clients, assisting them with their accounts and helping them navigate financial products. Flexibility to work various hours, including evenings and weekends, is essential to serve our diverse clientele effectively.
Key Responsibilities:
• Assist clients with day-to-day banking needs
• Resolve client issues with empathy and accountability
• Guide clients in utilizing digital banking tools
• Connect clients with appropriate CIBC teams for enhanced services
• Support a positive client experience through engagement
Requirements:
• Strong client service and interpersonal communication skills
• Proven ability in client issue resolution
• Digital literacy and familiar...