Drive customer satisfaction as a Client Service Clerk within a social service or charity agency. Provide key support by answering inquiries and managing client feedback effectively in a dynamic workplace.
This seasonal position requires a high school graduation certificate and some relevant experience. You will take inquiries, explain the types of services offered, and ensure accurate assessments of client feedback. Your contribution will support a positive environment for client relations.
Key Responsibilities:
• Respond promptly to inquiries from clients
• Review and assess client feedback and complaints
• Provide clear explanations of services and costs
• Manage our digital database efficiently
• Communicate with clients to explain procedures and benefits
Requirements:
• Secondary school graduation certificate mandated
• Experience ranging from 7 months to less than 1 year
• Punctuality and strong interpersonal skills
• Capable of bending, walking...