Enhance customer experiences as a Client Service Clerk at Decathlon Canada in Montréal. This permanent, full-time role offers flexibility with the option for remote work.
Join Decathlon Canada as a Client Service Clerk and bring your interpersonal skills to support clients. You will be responding to inquiries, addressing complaints, and training team members. This position requires attention to detail and a proactive approach to maintaining records and delivering exceptional service.
Key Responsibilities:
• Train staff to enhance service delivery
• Respond to inquiries both written and verbal
• Address customer complaints and concerns
• Maintain accurate records and statistics
• Evaluate client feedback and inquiries effectively
Requirements:
• Fluent in French for effective communication
• Secondary school graduation certificate required
• 1 to 2 years' experience in customer service
• Ability to supervise working groups
• Strong attention to det...