Position Details
Elevate customer experience as a Client Service Clerk at Coalmine Campground in Carmacks, YT. This full-time position focuses on handling inquiries and resolving complaints effectively.
Coalmine Campground is seeking a dedicated Client Service Clerk with 1-2 years of experience. In this permanent role, you will be responsible for maintaining records, issuing receipts, and facilitating billing arrangements. Your ability to assess and respond to client feedback will ensure a high level of service.
Key Responsibilities:
• Address customer complaints to ensure satisfaction
• Answer inquiries and provide vital information
• Arrange billing and process refunds or credits
• Maintain accurate records and statistics
• Receive payments and issue receipts
Requirements:
• Minimum 1 year of relevant experience
• Must work at the physical location in Carmacks
• Permanent resident or valid work permit in Canada
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