Enhance client interactions as a Client Service Associate at VON Canada in Ontario. This part-time role focuses on client intake and scheduling for effective service delivery.
As a Client Service Associate, you will manage client assignments and ensure smooth operations within the Visiting Nursing program. The role requires strong organizational skills, effective communication, and proficiency in software like Procura. You’ll be integral in meeting client expectations while maintaining high service levels across various shifts including days, evenings, and weekends.
Key Responsibilities:
• Maintain service providers' schedules with accuracy
• Document and communicate clearly with clients and staff
• Utilize Procura software to assign service providers
• Manage client visit rescheduling due to staffing changes
• Monitor safety and quality through CellTrak Portal
Requirements:
• High School diploma and Office administration certificate
• Minimum 1 year exper...